ZORAM MEDICAL COLLEGE

&

STATE REFERRAL HOSPITAL, FALKAWN

CITIZEN’S CHARTER

 

VISION

 

ZMC aims to achieve medical excellence through quality education and research. The utmost importance will be given to produce peerless medical graduates equipped with the knowledge and skills to be the leaders in health care. It aspires to cater affordable and quality patient care to the people of Mizoram, the surrounding states and the neighboring countries.

 

MISSION

· To provide comprehensive service in all the medical specialties and to serve as a referral health Centre for preventive, diagnostic, curative and rehabilitative care.

· To provide undergraduates with the best theoretical teaching, clinical exposure and training.

· To conduct research in various medical fields giving special importance to the needs of the state.

· To assist the Government of Mizoram in carrying out all responsibilities in matters of health care as required at the national or state level.

 

SERVICES

Patient Care Services are available through Out Patient Departments (OPD) and In-patitent services (IPD) by the various departments in the Hospital.

 

OPD Registration

Visitors are allowed only at notified visiting hours as follows:

Weekdays :

9:00 am - 1:00 pm.

Saturdays : 

9:00 am - 12:00 pm.



Click here for OPD Doctor Daily Duty Routine


Other services are also available through Intensive Care Units (ICU), Operation Theatres (OT) Laboratories and other diagnostic departments.

 

Emergency Services available 24 x 7:

Emergency Unit is located in the Ground Floor around 200 meters straight from the Main-gate of the Institute.

Emergency OT, ICU, Laboratory and Diagnostic Facilities.

Services of all the Specialty and Super-specialty Departments

 

 

Laboratory Services:

Laboratory Timings:

Emergency 24 x 7.

Routine Investigation

Week days       -           9:00 am to 4:00 pm.

Saturdays        -           9:00 am to 12:00 am.

Collection timing

Week days       -           9:00 am to 1:00 pm.

Saturdays        -           9:00 am to 12:00 am.

 

SERVICES PROVIDED IN BIOCHEMISTRY: Routine Biochemistry test (Blood Sugar, LFT,KFT, Lipid profile, Electrolytes and microalbumin)

 

DEPARTMENT OF MICROBIOLOGY:

There are 7 laboratories in the department of Microbiology. The following tests are done accordingly.

1.         Bacteriology Laboratory:

Bacterial cultures. Antibiotic sensitivity testing. Gram staining. AFB staining.

2.         Immunology Laboratory:

Mantoux test. ELISA- for Hep B Hep C and Scrub Typhus from April 2019

 3.        Mycology Laboratory:

Fungal cultures. KOH Mount. Fungal stainings.

4.         Serology   Laboratory:

Routine Serology test

Tests:-  CRP, ASO, RF, Heaptitis B, Hepatitis C, Widal Test, Typhidot, H pylori, Scrub typhus- RDT and Weil Felix test, Malaria RDT .

5.         Virology  Laboratory:

HIV testing and RPR for STDs

6.         Parasitology Laboratory:

Routine Stool examination 

7.         Mycobacteriology Laboratory

AFB done in RNTCP

CBNAAT done in RNTCP

MGIT cultures – from April 2019

DEPARTMENT OF PATHOLOGY:

There are 4 sections in department of Pathology. The tests done in each section are:

  1. Haematology:
    1. Complete haemogram
    2. Erythrocyte sedimentation rate
    3. Peripheral smear examination
    4. Blood grouping and typing
    5. Coagulation profile studies
    6. Bone marrow examination
    7. Blood for malaria parasite
  2. Histopathology: All types of biopsy
  3. Cytopathology:
    1. Fine Needle Aspiration Cytology
    2. PAP smear
    3. Fluid cytology
  4. Clinical pathology:
    1. Urine examination
    2. Body fluid examination
    3. Semen analysis 


 

Visiting Hours

Visitors are allowed only at notified visiting hours as follows:

Weekdays and Saturdays:

Morning: 6:00 am - 9:00 am.

Afternoon: 12:00 noon - 1:00 pm.

Evening: 3:00 pm - 5:00 pm

Sundays and Holidays:

Morning: 6:00 am - 10:00 am.

Afternoon: 2:00 pm - 5:00 pm.

 

Public Facilities

The following facilities are available in the campus:

The Hospital Pharmacy is located in the OPD area near the Registration counter. It provides drugs prescribed by the Institute Doctors at nominal price.

Canteen is located near the hospital building.

ATM is located in the Ground floor in front of the Medical Superintendent’s Office.

Adequate Toilet facilities are available in all the floors.

Facilities like wheel chair, stretches, patients trolley available in the Emergency Unit.

Other Information:

Directional sign boards are located at each floor for convenience of patients

All OPD patients are registered and issued an OPD card for consultation.

RSBY/PMJAY unit is located in the 1st floor of hospital building for free treatment.

Physiotherapy services are provided in the basement of OPD complex.

Suggestion / Complaint Box are provided.

National Programmes implemented by the Institute:

Tobacco Cessation Clinic

NCD 

NPPCD

NPCDCS

 

  

RATES AND RESPONSE TIME OF SERVICES

Ultrasound

TIME AVAILABLE

RATE (in Rs.)

Response Time

1

Ultrasound (Grey Scale)

9:00 AM - 3:00 PM

250

5-10 mins

2

Small Parts

9:00 AM - 3:00 PM

250

5-10 mins

3

Colour (Doppler)

9:00 AM - 3:00 PM

400

5-10 mins

4

Ultrasound-Guided Procedures

9:00 AM - 3:00 PM

250-350

5-10 mins

5

Baseline Echo (Transthoracic)

9:00 AM - 3:00 PM

400

5-10 mins

6

Site Marking For Pleural/Ascitic Tapping

9:00 AM - 3:00 PM

400

5-10 mins

 

 

 

 

 

X - Ray

 

 

 

1

X-Ray upper extremities

9:00 AM - 3:00 PM

100

5-10 mins

2

X-Ray lower extremities

9:00 AM - 3:00 PM

100

5-10 mins

3

Full Pelvis - AP

9:00 AM - 3:00 PM

100

5-10 mins

4

Abdomen/KUB

9:00 AM - 3:00 PM

100

5-10 mins

5

Abdomen Erect

9:00 AM - 3:00 PM

100

5-10 mins

6

Skull Ap View

9:00 AM - 3:00 PM

100

5-10 mins

7

Skull Lateral View

9:00 AM - 3:00 PM

100

5-10 mins

8

PNS (WV) / TM joint / Mandible

9:00 AM - 3:00 PM

100

5-10 mins

9

Cervical Spine, AP & Lateral View

9:00 AM - 3:00 PM

100

5-10 mins

10

Lumbro Sucral Spine, AP & Lateral View

9:00 AM - 3:00 PM

100

5-10 mins

11

Thoracic Spine, AP & Lateral View

9:00 AM - 3:00 PM

100

5-10 mins

12

T/Tube cholanglogram ETC

9:00 AM - 3:00 PM

400

5-10 mins

13

Chest X-Ray

9:00 AM - 3:00 PM

150

5-10 mins

14

IVU

9:00 AM - 3:00 PM

400

1-2 hours

15

Barium Enema

9:00 AM - 3:00 PM

400

1-2 hours

16

Barium Meal / Swallow / FT etc

9:00 AM - 3:00 PM

400

5-10 mins

 

 

 

250

5-10 mins

Endoscopy

 

 

 

1

Upper GI Endoscopy

Monday to Saturday

300

5-10 mins

2

Lower GI Endoscopy

Tuesday and Thursday

300

5-10 mins

3

Bronchoscopy

Wednesday

300

5-10 mins


 

 

 

 

OPD Card Registration


 

 

1

Monday - Friday

9:00am to 1:00pm

10

 

2

Saturday

9:00am to 12:00pm

10

 

 

 

 

 

 

Registration of Births & Deaths

 

 

 

1

Issue of Birth Certificate

10:00 am - 1 pm all working days

Free (within 21 days of new birth)

5 mins

2

Issue of Death Certificate

10:00 am - 1 pm all working days

Free

5 mins


PATHOLOGY TEST :

 

NAME OF TEST

RATE (in Rs.)

1

Haemoglobin

20

2

TLC

10

3

Total RBC

20

4

Platelet count

20

5

Absolute neutrophil count

20

6

Absolute eosinophil count

20

7

Reticulocyte count

20

8

DLC

10

9

ESR

20

10

BT/CT

20

11

Blood MP

10

12

Blood MP (ICT)

150

13

Peripheral blood smear

20

14

Blood grouping/ Rh Typing

20

15

PT/INR

150

16

CBC (Automated)

50

17

FNAC

100

18

Bone marrow examination

100

19

Body fluid analysis:

TC,DC

Malignant cells

Sugar

Protein

 

30

30

50

30

20

Biopsy

100

21

Urine analysis

30

22

Semen analysis

100

23

PAP smear

100

 

MICROBIOLOGICAL TEST:

 

NAME OF TEST

RATE (in Rs.)

1

Bacteriology cultures

250

2

Blood cultures

300

3

Mantoux test

50

4

CRP

50

5

ASO

50

6

RF

50

7

HBsAg

150

8

HCV

100

9

Widal

50

10

Typhidot/ Enterocheck

200

11

H Pylori

200

12

Scrub typhus ICT /Weil Felix test

250

 

BIOCHEMICAL TESTS USER CHARGES:

 

NAME OF TEST

RATE (in Rs.)

1

Blood sugar(R/F/PP)

50

2

Urea

50

3

Creatinine

30

4

Uric acid

30

5

Calcium

50

6

Total Protein

30

7

Albumin

30

8

Globulin

50

9

Bilirubin(T)

50

10

Bilirubin (D)

30

11

SGOT

50

12

SGPT

50

13

T.Cholesterol

50

14

Triglycrides

50

15

HDL-C

50

16

LDL-C

50

17

VLDL-C

50

18

Na+

50

19

K+

50

20

Cl-

50

21

Serum Amylase

50

22

Serum Lipase

50

23

Microalbumin

170